Testing and Quality Assurance is an expense that ultimately saves an enterprise a great deal of money and resources. It has a considerable impact on return on investment (ROI). The money that a company would spend to build it right the first time would always be less than the money it would cost to fix the issues.

Quality conscious IT managers understand that testing is an investment in quality. The costs of external failure are those that are incurred when, rather than a tester finding a bug, the customer does. In addition there will be intangible costs: Dissatisfied customers can cause damage to a company’s brand name.

Say, an organization did not conduct any formal testing; developers might find 200 bugs and customers 850. So, considering the software vendor spends $1,500 for the bugs found by developers and $650,000 for those found by customers, the total cost of quality would amount to $6,51,500.

In another hypothetical case, the testing team is armed with automated tools costing $150,000. The testers find 400 bugs and the cost of quality is reduced to $225,000. Furthermore, costs can be reduced even more if bugs are found earlier say, in the requirement and design phases.

We are one such company that believes in investing in automation frameworks and nurturing quality in order to best serve our customers. We have been featured in Times Ascent. Read the remaining story please here.

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